Privacy Policy

Introduction

At CandorForm, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website, you agree to the practices described in this policy.

Information We Collect

• •Personal identification information: name, email address, phone number, and shipping/billing address.
• •Payment information: processed securely via third-party payment gateways; we do not store card details.
• •Order and transaction history.
• •Device and usage data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools).
• •Communications: emails, messages, or feedback you send to us.

How We Use Your Information

• •To process and fulfill your orders.
• •To send order confirmations, shipping updates, and delivery notifications.
• •To respond to customer service requests and support queries.
• •To improve our website, products, and services based on usage patterns.
• •To send promotional communications (only if you have opted in).
• •To comply with legal obligations and prevent fraud.

Sharing of Information

• •We do not sell, trade, or rent your personal information to third parties.
• •We share data with trusted service providers (e.g., delivery partners, payment processors) strictly for fulfillment purposes.
• •We may disclose information if required by law or to protect our legal rights.
• •In the event of a business merger or acquisition, your data may be transferred as part of that transaction.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some features of the website. We use Google Analytics to understand how visitors interact with our site.

Data Security

We implement industry-standard security measures — including SSL encryption, secure servers, and access controls — to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

Your Rights

• •Access: You may request a copy of the personal data we hold about you.
• •Correction: You may request correction of inaccurate or incomplete data.
• •Deletion: You may request deletion of your personal data, subject to legal obligations.
• •Opt-out: You may unsubscribe from marketing emails at any time using the unsubscribe link.
• •To exercise any of these rights, contact us at support@candorform.com.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Order records are typically retained for 5 years for tax and accounting purposes.

Third-Party Links

Our website may contain links to third-party websites (e.g., social media, payment gateways). We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised date. We encourage you to review this policy regularly.